Thank you for shopping at Aleoba. We provide Unique fashion products from independent designers. All our products are designed with high-quality material.  Our shipping and packaging team inspect orders before they are shipped out to ensure that they meet the maximum customer satisfaction.

We have multiple shipping methods that allow the customers to choose the type of shipment she or he desires to use. The number of shipment days does not include weekends and holidays.

Once your package has been shipped, you will be notified by email and you will receive a tracking number that will allow you to track your package at any time.

About Aleoba Shipping

We offer air freight and ocean freight. It normally takes 7 to 14 business days for air freight to be delivered to the final destination. It normally takes 30 to 40 days for the ocean freight to arrive at the destination country. For using our services you agree that:

  • You will pay all shipping costs and associated shipping fees in full.
  • We are only responsible of your package once we receive it at our warehouse
  • Make sure your goods information is true, false information may cause delay, and goods may not be delivered on time
  • Customs duties must be paid together with shipping.
  • You understand that goods are shipped together on the given shipping date.
  • You agree that the product description you have registered is true and accurate.
  • The shipping cost you pay on the website does not include the local shipping cost from the Aleoba distributor your final destination in your country.
  • For sending goods to our warehouse you give us full responsibility over your goods, we are going to open your package to make sure that the information you registered match with your goods received.
  • If any item(s) go missing during the transit time we will replace your goods.
  • You are required to collect your goods immediately in 7 days after the arrival. Failure to do so will result in a $2.75 storage fee every day.
  • If by any chase your gods were shipped before payments were made, you will be given 21 days to complete all the required payments. Failure to do so will result in your goods being auctioned to cover up for the monies used for shipping and customs.

 

If you are not satisfied with the product it is easy to exchange or get your full refund, just follow the instructions on the return page,

About Customs

We help our customers to be able to receive their packages on time and pay lower fees on packages that are subject to customs/tariff charges.

Downloadable product

Once you purchase a downloadable product, immediately after payment it will allow you to download it as many times as you want. If you are having a problem with downloading a product after payment please contact the store owner/ Vendor to send the purchased download via email.

If you have any questions that you seem not to find an answer to, please do not hesitate to contact us here or contact us at info@aleoba.com /customerservice@aleoba.com we will be very happy to assist you.